• Manage renewal collections through channels and partners.
• Oversee call center operations for renewal collection.
• Meet and exceed renewal collection targets.
• Lead targeted campaigns for renewals.
• Analyze portfolios for strategic collection efforts.
• Interpret data for actionable insights.
• Engage with HNI customers for renewals and query resolution.
• Resolve customer grievances related to collections.
• Review and improve collection strategies.
• Support MIS management for collections.

1 to 3 Years F2F customer handling exp req.

Both male/female preferred